Frequently Asked Questions

Q: How long does setup take?

We arrive at your venue approximatley 90-120 minutes before the scheduled booth start time.

Q: Do you charge for travel?

Generally No, If you live within a 35 mile radius of our office in Hampton, VA we will not charge for travel. We charge $.70/mile for any location  more than 35 miles away from 23666.  

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Generally our main service areas in Hampton Roads includes: Hampton, VA, Norfolk, VA, Chesapeake, VA, Portsmouth, VA, Williamsburg, VA, Virginia Beach, VA, and Newport News, VA, and Suffolk, VA.

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Q: How much space do you need at the venue?

We need at least 10' x 12' of space for most photo booth setups. However, there is some flexibility. If you are unsure please contact us at 757-346-1121 or bookings@tidewaterbooths.com to schedule a quick walk through of your venue. 

Q: Can I have a photo booth and a photographer?

Yes! We are your photo-ENTERTAINMENT.

Q: Is there a deposit?

Yes, we require a 30% deposit at the time of booking to secure your date. However, you have until 1 week before your event to pay your remaining balance at your own pace.

Q: What is a custom overlay?

A photo overlay is a custom graphic design, brand or "filter" that sits on top of your photo or digital print as an "overlay". 

Q: How do I reserve a photo booth rental? 

We require a 30% deposit to reserve a photo booth. After we receive your customer and venue information you will be asked to sign a contract and given a link to your customer porta to make your deposit/remaining balance. 

Q: Will there be an attendant on duty? 

Yes, all of our photo booths except for the Tidal Social Booth comes with at least 1 "Event Specialist". Our friendly on-site specialists are there to assist  and keep your guests happy and having fun.